Got questions? Find all the answers you need regarding purchasing Yes Mate music. Whether you are looking for 12" vinyl, or MP3's we have what you are looking for. Any other questions you have, please visit our contact page.
 


 



 

  
How Does Paypal Work?
 





 

  
Paypal can be used to send and receive payments. Once you have signed up for a Paypal account, you can send and receive money online.When you send money, you can choose to fund your payments from your PayPal account balance, a credit card, or your bank account.
 
          Back to the Top =

 



 

  
How Do I Get a Paypal Account?
 



 

  
It's easy to get a PayPal account. From the PayPal account registration page, select Personal or Business Account, then choose the country you live in. Next, on the Paylal Account Sign Up page, enter your information, then click Sign Up.
 
          Back to the Top =

 



 

  
After I Have Created a Paypal Account, How do I Buy Music?
 




 

  
Once you have created your Paypal account, return to the Yes Mate website and add the music you wish to purchase to your shopping cart by clicking on the add to cart button. You can multiple items including records and MP3's to your cart. Once you have all the items you want in your cart, hit the checkout button and Paypal will instruct you on how to pay for your items.
 
          Back to the Top =

 



 

  
Does Paypal Accept Credit Cards?
 

 
Yes, Paypal accepts Visa, MasterCard, American Express, Discover as well as E-checks.
 
          Back to the Top =

 



 

  
Can I Pay For My Music With Other Methods?
 

 
No. We only accept Paypal as a form of payment. Paypal accepts all major credit cards.
 
          Back to the Top =

 



 

  
Once I Have Paid for My MP3's, How Do I Download Them?
 


 

  
Once you have paid for your items, Paypal will send you an email with a link to your MP3. Simply right click on the link and click on Save Target As. From there your MP3 will be downloaded to your pc.
 
          Back to the Top =

 



 

  
How Long Are the MP3 Downloads Available For?
 

 
Your download will be available for a period of 48 hours after which it will expire.
 
          Back to the Top =

 



 

  
What Happens if I Cannot Download an MP3?
 

 
If this occurs, click here for detailed screenshots. If you are still having problems, email our support and we will make arrangements to have the MP3 re-sent to you.
 
          Back to the Top =

 



 

  
What Quality Are the Downloadable MP3's?
 

 
Our MP3's are downloaded at cd quality 320Kbps. Sample clips are of a lower quality. You can hear the difference by clicking on the links on the MP3 page.
 
          Back to the Top =

 



 

  
Are MP3 Purchases Refundable?
 

 
We do not offer any refunds on MP3 purchases.
 
          Back to the Top =

 



 

  
Are Record Purchases Refundable?
 

 
Record purchases are not refundable unless the product was damaged in shipping. In this case the product would need to be returned to us for a refund or for replacement.
 
          Back to the Top =

 



 

  
How Long Does It Take For a Record to Be Shipped?
 

 
Records are generally shipped within 1 business day.
 
          Back to the Top =

 



 

  
Can My Records Be Shipped Overnight?
 

 
Sure. It costs a little more so just email us for prices.
 
          Back to the Top =

 



 

  
Is Shipping Included In The Purchase Price?
 

 
Yes, shipping via USPS is included with all purchases at no additional charge.
 
          Back to the Top =

 

 

 

 


 

Home  |  Releases  |  Artists  |  Buy Music  |  Catalog  |  Contact

orlando website design - Broadstone Media LLC